1. Introduction

Skoegle IOT Innovations Private Limited is committed to protecting the privacy of its customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you purchase our IoT products, including via online platforms such as Flipkart.

2. Applicability

This policy applies to all users who purchase, use, or access our IoT products and associated services. By using our website or services, you agree to this Privacy Policy.

3. Information We Collect

• Personal Information: Name, contact details, delivery address, Flipkart order details, etc.
• Device Data: MAC address, device identifiers, firmware versions.
• Usage Data: Device usage statistics, user settings, error reports.
• Location Data: If applicable and consented, approximate or precise location.
• Payment Data: We do not collect or store payment data. Payments via Flipkart are handled by their gateway.

4. How We Collect Information

• Through product registration or app usage.
• From Flipkart for order fulfillment.
• From usage of our connected devices and mobile applications.

5. Use of Information

• To fulfill your order and provide customer support.
• To improve our products and services.
• To send firmware updates and safety alerts.
• To analyze device performance and usage patterns.
• To comply with legal obligations.

6. Sharing of Information

• With service providers for shipping and after-sales support.
• With Flipkart for order verification and returns.
• With legal/regulatory bodies, if required by law.
• We do not sell or rent your data to third parties.

7. Data Security

We implement technical and organizational measures including encryption, secure servers, and security audits to protect your data.

8. Retention of Data

We retain personal information only as long as necessary for the purposes outlined or as required by law.

9. Your Rights

• Access or update your information.
• Withdraw consent where applicable.
• Request deletion of personal data.
• Contact:info@skoegle.in

10. Third-Party Links

Our services may contain links to third-party platforms like Flipkart. We are not responsible for their privacy practices.

11. Children’s Privacy

Our products are not intended for children under 18. We do not knowingly collect data from minors.

12. Changes to This Policy

We may update this policy occasionally. Significant changes will be notified via our website or app.

13. Grievance Officer

Name: Gayathri K
Email: gayathri@sales.skoegle.com
Phone: +91 9591505241
Address: 52/2 2nd Main Road, Vyalikaval, Bangalore, Karnataka, 560003

14. Jurisdiction

Your use of the website and any privacy-related disputes are subject to this policy and governed by Indian law.

15. Contact Us

Email: info@skoegle.in
Phone: +91 9591505241